Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

Legal Notice

All notices from Pampered & Twisted, LLC to You may be posted on our Web site and will be deemed delivered within thirty (30) days after posting. Notices from You to Pampered & Twisted, LLC shall be made either by e-mail, sent to the address we provide on our Web site, or first class mail to our address at:

Pampered & Twisted™
15015 Westheimer Road Suite D3
Houston, TX 77082
Delivery shall be deemed to have been made by You to Pampered & Twisted, LLC five (5) days after the date sent.


All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Pampered & Twisted, LLC. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Pampered & Twisted, LLC or any third party, except as expressly granted herein.

Use Of Site

This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Pampered & Twisted, LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Pampered & Twisted, LLC believes that customer conduct violates applicable law or is harmful to the interests of Pampered & Twisted, LLC and its subsidiaries.

Privacy Policy

Pampered & Twisted, LLC use of personal information that you may submit to Pampered & Twisted, LLC through this Web site is governed by the Pampered & Twisted, LLC Privacy Policy.

Shipping & Delivery

At this time, Pampered & Twisted, LLC only ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands. Pampered & Twisted does ship not to other international locations, including Canada and Mexico. The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

Refunds & Exchanges

In-Store Purchases

Due to the nature of beauty products, only unopened items can be returned within 15 calendar days of the purchase date. All qualified returns must be accompanied by a receipt.

Online Purchases

There are NO REFUNDS for online orders once a package has been declared delivered. However, if there are any issues that may arrive that is out of your control, due to an error by Pampered & Twisted, or the SHIPPING SERVICE, we will look into helping you resolve your issue. Each issue will be handled on a case by case basis & results will vary, which may or may not include a refund.


Sales Tax

Pampered & Twisted, LLC charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

Store Hours

Customer service is available as defined on the footer of this Web site.



Although the information on this Web site is accessible worldwide, not all products or services discussed in this Web site are available to all persons or in all geographic locations or jurisdictions. Pampered & Twisted, LLC and the advertisers each reserve the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this Web site is void where prohibited.

GOVERNING LAW: In the event of litigation both parties agree that the Law of the State of business registration of Pampered & Twisted, LLC shall apply and both parties shall consent to the jurisdiction of said State's courts, or in the event of diversity of citizenship, the United States District Court for the (District). Both parties expressly waive a trial by jury.

MISCELLANEOUS: The Terms and Conditions constitute the entire agreement between you and Pampered & Twisted, LLC with respect to this Web site. The Terms and Conditions supercede all prior or contemporaneous communications and proposals, whether electronic, oral or written between you and Pampered & Twisted, LLC with respect to this Web site. No modification of the Terms and Conditions shall be effective unless it is authorized by Pampered & Twisted, LLC. If any provision of the Terms and Conditions is found to be contrary to law, then such provision(s) shall be constructed in a manner to closely reflect, as much as possible, the intentions of the parties, with the other provisions remaining in full force and effect.